If one word more on Internet marketing in the quiver of sound, it is charged. A chargeback is a dispute over a fee-usually a charge of unauthorized or fraudulent-between the customer and the company. The seller must pay the entire amount along with any credit card fees. This amount is automatically deducted from your merchant account. There are three main problems about chargebacks concern that the trader: 1. They lose the payment - and also the inventory if it was sent, 2. Fares are associated with each charge between $ 15 to $ 25, and the worst of all 3. The office does not look good, and you may lose your merchant account. Merchant services are quite finicky, because no one has delivered accounts to anyone.
The customer may be satisfied with the product, or there could be a duplication of order, or it could be fraud. Whatever the reason may be, crucial to his business in line charges to keep to a minimum. One way to stop the chargebacks is to stop fraudulent orders by checking to make sure the order seems legit. This could mean that you may have to call each customer to confirm the order. You do not want to accept an order if it appears fraudulent. Be wary, because in the end, getting too many chargebacks damage your profit line.
If, on the contrary, his client was merely satisfied with the product, give them a call and send them an email. Ask what is not like that of the products. Ask if there's anything you can do for them to meet. If you still seemed reluctant to leave the chargeback, his last resort would be to ask them if they do not have the fall of charge and can provide a full refund. Most people do not have this option. You will find that a simple phone call to the disgruntled customer can actually change things in his favor.
Tuesday, February 5, 2008
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